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Presenting During a Pandemic

Posted By Rick Horowitz, Prime Prose, LLC, Friday, June 12, 2020

Hello, ACLEA-Mates!

So it looks as if I’ve made the transition from Baby Boomer to Baby Zoomer...

Consider this a dispatch from the field. An after-action report you might find useful as we all grapple with these new realities for scheduling and presenting CLE programs.

In a nutshell? I now have three full-day, online, legal-writing sessions under my belt, and I’m still standing. (Well, sitting, actually – I don’t get to walk around the room the way I do in my in-person classes.) There were only a few minor technical stumbles, thanks to plenty of terrific help from my colleagues at the DC Bar and Minnesota CLE. And lots of excellent conversation – again, with thanks to my colleagues, who monitored the chat lines, launched the polling questions, shared the accreditation codes...

Anyway, I’ve noted some things that stood out to me in these first attempts, and that might be relevant to your efforts as well, on Zoom or elsewhere. Your experiences may differ, of course, and I’ll be grateful for your feedback; I suspect we’re all compiling lists of “Lessons Learned.”

Before we start, one upcoming change worth noting: At the suggestion of Brendan Ruane at the DC Bar, and quickly picked up by Tom Genung at the Connecticut Bar for a class next month: I’ll be splitting my standard full-day class into two half-day sessions instead. We’re thinking that six hours of content in a single block – even with lunch and bathroom breaks – is an especially long commitment for people who are generally working from home these days, and subject to all sorts of distractions. By contrast, two three-hour sessions on consecutive (or close-to-consecutive) days may be more manageable, and more appealing. I’m up for it, and looking forward to seeing how it works in practice.

In the meantime, a few of my early reactions to these first Zooms...

DC Bar: “Zoom Meetings”

For the two DC sessions, with relatively small crowds, I could both see and hear the participants; DC uses Zoom Meetings. I found it enabled me to read the “room” – I could respond to puzzled looks, note that someone was nodding in agreement with a prior comment, encourage a hesitant participant whose body language suggested a question forming, even see if a joke landed with its intended effect. All very helpful, plus the full complement of Zoom features: screen sharing, polling, and even breakout rooms. We can take attendance higher, I’m confident, and still make good use of most of these functions.

As for the microphones and the possibility of background noise: We started the day with all participant microphones muted, but invited participants to individually unmute themselves and dive in with any questions or comments they might have. (I also suggested that they briefly identify themselves when they did so, for those who were following by phone, and to help those who might not have been able to scan through “Gallery View” quickly enough to see who was speaking.)

At one point early on, we even had everybody unmute, just to do a test run on the background noise; it was acceptable. From time to time during the day – and this is almost inevitable – someone would forget that their mike was on and answer a phone call, or have a conversation with a housemate. We were able to gently suggest muting; no feelings were hurt, and no secrets were revealed. J And at a couple of points during the day when we wanted a particularly freewheeling discussion, and because the crowd was small enough, we invited everyone to unmute. Again, it wasn’t a problem.

We actually held off on the breakout rooms until my second DC session – our pre-session tech run-throughs had convinced all of us to be judicious in adding the various bells and whistles. But when we deployed them, they worked well – and as host, I was able to move easily among the groups, as I do in my in-person sessions. Unless you have a reason to do otherwise, I’d recommend allowing Zoom to do a random sorting for the breakouts, after you’ve decided how many rooms you want and therefore how many people should be in each room, or vice versa. Zoom will do the math and make the assignments for you.

[One interesting wrinkle: If you choose to go back into breakout rooms again later in the session, and you want to keep the group assignments the same for the sake of familiarity/continuity, you can choose “Recreate” from your breakout options, and the groupings will stay the same, rather than getting a different random sort or having to personally assign them to their original rooms.]

Videos: I bailed on using videos during these sessions – performance anxiety, I suspect, even after doing a major upgrade to our internet service here at the Wisconsin Production Center. (Also known as our dining room.) But when I couldn’t locate and launch the videos immediately, I chose to describe them instead of wasting class time searching for them. I’m hoping, with a little more practice, to use them in future sessions – or at least the videos that don’t eat up too much bandwidth and start stuttering. The tech run-throughs were very helpful for making those decisions, too.

Overall? Both DC classes went well. Huge thanks to Brendan Ruane, Suhana Rai, and Keith Wilson for tech and moral support along the way. Our next session together will be in mid-June, and most of the features I liked and used seem scalable for larger classes as well. We’re hoping the split sessions will bring in even more attendees.

And for really larger classes?

Minnesota CLE: “Zoom Webinars”

For Minnesota, with a much larger group, we used Zoom for Webinars. No cameras, no microphones for the attendees, but we urged them take full advantage of the chat function, which they absolutely did.

I was able to see the arrival of the chat messages, although apparently not their full content, while I was using Share Screen for my PowerPoint deck and workbook. What made it work was having a willing co-host/sidekick/conversation partner – in this case, MinnCLE’s Luke Olson, who kept track of incoming message traffic, and dropped in to share the comments and questions at opportune moments. (Occasionally, I’d notice the flashing chat box at the top of my screen and invite Luke in to offer up the latest arrival.)

It’s fairly labor-intensive for the co-host, but it offered a reasonable solution to the Zoom for Webinars limitation of (mostly) one-way communication. It also meant that attendees had an occasional second voice to listen to, rather than just my own for the entire session; I considered that a definite plus! Attendees seemed to like it, too.

Big thanks in Minnesota to Luke, and to Brianna Fitzgerald – and to our colleague Leslie Sinner McEvoy, who got the whole thing rolling before departing MinnCLE to launch her own consulting firm. 

Attendee Response

My goal in both locales was to offer – as much as possible in a virtual setting – the same kind of back-and-forth, give-and-take energy that has proven popular in my in-person sessions. All the features we used were chosen and deployed in ways designed to increase attendees’ comfort with the new arrangements, which we saw as a way to increase their participation.

So, for example, our first use of the chat function in Minnesota was simply to ask the attendees to tell us what room of their house they were now working in – or if they weren’t in the house, what park bench or lawn chair or tattoo parlor(!) was serving as their current base of operations.

I wanted to ease them into typing with a light and low-pressure question. I wanted them to see how – and how quickly – their responses appeared on-screen as I read them out. And I assured them that this was the one writing class they’ll ever take where they shouldn’t care about typos; I didn’t want them polishing a fifth draft of some comment and missing out on the flow of the conversation!

It seemed to work. Participation was strong in both locations, and the evaluation comments from attendees in both locations were everything I could have hoped for. Among my favorites:

  • “I really liked the interactive webinar format.”
  • "Felt like a conversation instead of a presentation.”
  • “Rick did a great job of engaging people, especially considering the move to Zoom. The content was great, too!”
  • “More interactive than most in-person CLE’s.”
  • I would highly recommend this webcast to my associates no matter what area of practice, no matter the background or number of years’ experience; there are really great tips for all of us here.”

Key takeaway: I think that the tech run-throughs were essential in getting these kinds of positive evaluations, especially for those of us who are relatively new to Zoom or similar platforms. The run-throughs made for better (if initially more modest) decisions, and much smoother results. With the logistics under control, and attendees comfortable that we seemed to (more or less) know what we were doing, we were able to focus on content. That was a plus for everyone.

Strange times, these – but we’ll get through them! Thanks for reading, and thanks in advance for your own suggestions and comments.

Best,

Rick Horowitz
Wordsmith in Chief
Prime Prose, LLC

“More Effective Writing Makes More Effective Lawyers”

www.primeprose.com
414.963.9333
(cell) 414.899.7178

Tags:  COVID-19  pandemic  presenting 

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3 Tips for Marketing in a COVID World

Posted By By Annette C. Buras, Chair of the ACLEA Marketing SIG, Friday, June 5, 2020

Quarantines have lifted and people are emerging from their temporary isolation from the world. This “honeymoon” phase may continue for a while and unless there is a huge uptick from COVID-19 cases, normalcy will increase with each day. Instead of “watching” life thru TV and social media, our members and customers are now slowly returning to their life … and work at the office. Although compliance periods have been extended, CLE requirements have not been eliminated so the need for educational programming still exists. Your marketing plan is more important than ever.

  1. Strengthening existing relationships and building trust with new customers is key! Your message should demonstrate that you care about and understand their challenges by creating offers, discounts, and program bundles that are especially geared for them and have value.
  2. Message and message often. Forget sending COVID messages as everyone is gloom and doom fatigued. Be uplifting, optimistic, and encouraging. The tone should be empathetic and most importantly sincere. Let your customers know that you care about them and that you are there for them when they’re ready. You, your organization, and your programs are available to serve their needs.
  3. Develop a marketing plan that slowly introduces your programming, but it should not be the main theme of your communication. Compassion and unity in a crisis are the threads to follow. The fear is still out there, so including language about all the steps you are taking to keep them as safe as possible sends a reassuring message.

The trust you built yesterday and the confidence you reinforce today will result in customer loyalty and patronage.

Tags:  covid-19  marketing 

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In Memoriam, Peter Berge

Posted By ACLEA, Wednesday, May 27, 2020

Former ACLEA and Executive Committee member Peter Berge of Saint Paul, MN passed away on February 25, 2020. He had been diagnosed with brain cancer in 2017 and lived long past the time his doctors had expected. 

Peter had been an employee of Minnesota CLE for many years and had been a very active and engaged member of ACLEA. At the time of his diagnosis, Peter was president-elect; he stepped down in order to concentrate on his health. ACLEA is much better for his many contributions. He was a frequent speaker, and, after he returned to school in 2014 to earn his MBA, he started a series of “business school for CLE” sessions that he gave at many conferences. He presented on technology at many ACLEA boot camps and was such a supporter of boot camp that ACLEA’s EC established the Peter Berge Boot Camp Scholarship in his honor after he stepped down from the EC.  He also cochaired the technology SIG during his time as an ACLEA member. While on the EC, he was particularly concerned with ACLEA’s maintaining good financial health, and he did his best to ensure that. 

Peter was a true renaissance man. As well as being a successful attorney, Peter was a musician, a photographer, a world traveler, an oenophile, and a gourmet. He loved to host his friends in his beautiful home in Saint Paul, especially when “porch season” had begun and he could share vintages from his extensive wine cellar in the fresh air on his front porch. But above all, Peter was a friend to many. He will be very much missed. 

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2020/2021 ACLEA Executive Committee Elections  and Procedure for Self-Nomination

Posted By Gina Roers-Liemandt, ACLEA Secretary , Monday, May 18, 2020

Elections will be conducted for the Executive Committee officer positions of President Elect, Treasurer, and Secretary. There will also be elections for two (2) Director positions.

If you're an ACLEA member in good standing, you may nominate yourself for a Director position by notifying the Secretary of your intent to run. To be eligible, your membership dues must be current at the time of nomination. Terms are two years and will begin July 28, 2020 following the Annual business meeting which will be held virtually.

Pursuant to the Bylaws, Article VII, Section 1(b), By Self-Nomination. A member may file a self-nomination with the Secretary (or his or her designee) for any Director position. The period for receipt by the Secretary (or his or her designee) of such self-nominations shall begin ninety days before the starting date of the Annual Meeting and shall close forty-five days before the starting date of the Annual Meeting. Thereafter no further self-nominations shall be permitted. The notice of self-nomination must be in writing (with facsimile and electronic mail transmission being acceptable as “in writing”). It is the sole responsibility of the member filing a self-nomination to assure its receipt.

Please send your notice of intent to run, a brief biography, and photo for inclusion on the ballot to the ACLEA office no later than midnight CDT, (UTC-5) Friday, June 12, 2020.

>> Submit Intent to Run

Tags:  elections 

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ACLEA Issues RFP for Virtual Meeting Platform Vendors

Posted By ACLEA, Friday, May 15, 2020
Updated: Monday, May 18, 2020

The Association for Continuing Legal Education (“ACLEA”) is currently reviewing vendors for a virtual meeting platform vendor to sponsor its 56th Annual Meeting to be held July 25, and 27-28, 2020.  ACLEA is issuing this Request for Proposal (“RFP”) to source a vendor who will be able to best meet the outlined virtual meeting requirements.  The RFP process allows for the gathering of in-depth knowledge of vendors’ abilities and strategies with respect to virtual meeting platforms and affords the most comprehensive market analysis. The RPF is available at: https://app.box.com/s/zmg2t0mrfjj5ybwtbo698ri8gou222px

As many of you may be looking at or working with vendors who may be interested in this RFP, we welcome your input as to those who may be interested in submitting a response to this RFP. Please feel free to forward this email to your contacts directly, or let Gina Roers-Liemandt know of vendors who may be interested.
 
We welcome you or your contacts to submit a response to this RFP by the closing date for submissions, Tuesday May 26, 2020 at 6:00pm CT. Please note, late submissions will not be accepted.

Any questions regarding this RFP may be directed to, Gina Roers-Liemandt, ACLEA Secretary at gina.roersliemandt@americanbar.org.
 
Respectfully,

Gina Roers-Liemandt, Secretary

Gina Roers-Liemandt, JD
Director, MCLE and Professional Development
American Bar Association
321 North Clark Street 
Chicago, IL  60654

T: 312-988-6215
M: 312-485-8848
gina.roersliemandt@americanbar.org
http://www.americanbar.org

Follow @CLE_GRL and @ShopABA on Twitter!

Tags:  ACLEA Annual Meeting  rfp 

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Keeping in Touch

Posted By ACLEA, Tuesday, March 24, 2020

I hope this finds you safe and well. No, this is not another communication to let you know how an organization is working to protect you in light of COVID-19. It is about keeping in touch.  Your Executive Committee is monitoring the situation as it relates to upcoming ACLEA events and understands now more than ever it is important to strengthen our thriving community of ACLEA members. I encourage you to actively participate in the new ACLEA online forum, which is dedicated to sharing resources and discussions to help each other through this difficult time.

Please keep safe, well, and connected.

Lucas Boling
ACLEA President

As a member of ACLEA, you have full access to our On-Demand educational materials through this new forum, in which we have already added resources based on the active listserv discussions over the past several weeks. Thanks to CE21 for creating this dedicated area.

>> Login to ACLEA's On Demand Learning Center

Need help?

  1. To access this space, log into your account (notice this is different than the normal ACLEA log in, but it will use your ACLEA credentials): https://aclea.ce21.com/Account/Login 
  2. Choose the "I have an ACLEA account" button. If your ACLEA membership is not currently active, you will not be able to access this space.  
  3. Once you enter your credentials, you will be redirected to the account page where this space is hosted. There are a series of tabs there. Select the Discussion Community tab, and then Enter Community

  4. The community has a forum where you can contribute and start discussion threads. You should also feel free to add new conversations. The best use is to keep the conversations together on a similar thread. 
  5. There are other tabs at the top of this page where you can review documents shared by your peers, this section also includes a calendar of events and other ACLEA products/resources. Instructions for use are provided on each tab. All available to you as a member of ACLEA, all in one space.


Quick Tip

How to Engage with Employees Remotely

In an increasingly flexible and technologically advanced professional world, working remotely is becoming typical of the modern workplace. However, COVID-19 has made working remotely more common for organizations that haven’t done this previously across their entire workforce. ACLEA strives to educate and empower employers to recognize employees wherever they may be, leading to better employee engagement.

Lisa Massiello, CRP, is the Design & Governance Manager on Wells Fargo's Enterprise Recognition team and past RPI President. Her company has had virtual staff in place for years, and Lisa shared some relevant insight based on her experience making sure that employees feel recognized remotely, too. 

  1. Hold check-in meetings
    Even if it is a quick 30-minute Zoom meeting about how everyone’s weekend was, that connection is more important than ever when employees are remote. It can be hard to maintain company culture remotely, but meetings like these can reinforce the feeling of community. 
      
  2. Send a quick note
    Send a quick email to check in, say thank you, or ask how someone is doing. Try to mimic little check-ins you may do in the office. This can give space for employees to give feedback or ideas.
      
  3. Emphasize listening
    Listening to others becomes much more difficult when meetings are done remotely. Try to give every employee in an online meeting the opportunity to speak so everyone feels heard. It Is more important than ever for employees to be engaged in meetings. 

As always, please connect with us at
aclea@aclea.org with any questions.

Tags:  aclea's online forum  COVID-19  distance learning 

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Getting Gritty in 2020

Posted By Lucas Boling, The Missouri Bar, Wednesday, January 15, 2020
Lucas Boling

What are your long-term goals as a CLE professional and how committed are you to achieving those goals?

Before saying goodbye to 2019, I finished reading GRIT: The Power of Passion and Perseverance by Angela Duckworth, PhD, a book recommended by my ACLEA friend and colleague, Linda Russell.  Through research findings and interviews with successful athletes, educators, and business leaders, Dr. Duckworth explores how achieving long-term goals is less about talent and more about passion and perseverance, which she calls grit. 

Curious about just how gritty you are? You can take Dr. Duckworth’s free 45-second grit survey here: http://angeladuckworth.com/grit-scale/.

Regardless of how you score on that scale, the good news is that grit can be grown over time.  Additionally, we have the ability to create a work culture that attracts, retains, and encourages others who have the passion and persistence to build a successful CLE organization.

As you examine your personal and professional goals for the new year, I recommend taking time to read Dr. Duckworth’s book. It is filled with real-life examples of grit that are instructional and inspirational, no matter where you are in life or in your career as a CLE professional.  Short on time? Take a few minutes to check out her TED Talk on the subject at https://youtu.be/H14bBuluwB8 .  

Best wishes for a gritty and successful 2020!

Tags:  CLE professional  goals  grit 

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Musings from a First-Time Attendee/New CLE Director

Posted By Allyson Felt, J.D., Director of Continuing Legal Education, Nebraska State Bar Association, Wednesday, November 13, 2019

Allyson Felt, J.D., Director of Continuing Legal Education, Nebraska State Bar Association

In July 2019, ACLEA hosted its 55th Annual Meeting in Chicago, Illinois. It was my first ever ACLEA event – and my first month on the job as the new CLE Director for the Nebraska State Bar Association. By the time ACLEA rolled around, I had been at my new post for three weeks. Needless to say, I had a lot to learn.

Before taking the position as CLE Director, I was a practicing attorney for several years. I knew why CLE was important to me individually and to the profession. However, I had no idea how much work went into planning each CLE, whether it be a one-hour webinar or a multi-week program. Thankfully, I was able to attend the ACLEA New Member Orientation and CLE Bootcamp. The Bootcamp was incredibly helpful to me, especially being so new to the position.  The Bootcamp provided CLE ideas, ways to discover new customers, and accreditation advice along with many other topics. I really enjoyed meeting my fellow newbies, and it was helpful to know that everyone had some of the same questions I did.

The rest of the Annual Meeting was just as useful as the Bootcamp. We discussed engagement in learning, thoughtful marketing strategies, and tech tools to make learning bigger and better. I attended the State & Provincial Bars SIG luncheon as well, and I got to meet my counterparts from other states around the country. It was incredibly interesting to hear more about their experiences and how certain court cases and current events have impacted their bar associations.

Overall, the planning team put together an amazing conference. The event staff did an amazing job, and the venue was great – perfectly located on the Chicago Riverwalk. I met some incredibly friendly people from all over the world, and I can truly say that I was better prepared for my new position having attended the Annual Meeting.

One topic that came up a lot at Annual Meeting was event evaluations/surveys and feedback from attendees. We all encounter the same problems as CLE providers – how do we give our attendees what they want if we don’t know they want it? Survey results are incredibly helpful when planning a CLE or reviewing who to use as a speaker, but it feels nearly impossible to get responses. (Full disclosure: I have major guilt over the numbers of surveys I failed to return as a CLE attendee prior to taking my current position. I have learned my lesson and now respond to every survey I receive – CLE or otherwise.)

Here are a few tips that may help improve surveys and responses:

  • Less is more: The surveys do not need to be complex or verbose – a few simple questions will work wonders. Keep in mind that the attendees are very busy, and they have already taken the time to attend the CLE program. Though we as providers may want to know what attendees thought about each specific component about a program, asking fewer questions can actually garner better feedback overall.
  • Keep it simple: Attendees are less likely to answer a question they don’t understand. If they do attempt to answer, the responses may not be accurate. For example, asking attendees to rank something on a scale of 1 to 10 without telling them which number is worst or best will cause confusion. An attendee may write 1 (worst) when they mean 10 (best). Use words over numbers. Instead of “Please rate the speaker on a scale of one to 10,” try “How engaging was this speaker?” with answers like, “extremely engaging, very engaging, somewhat engaging, not so engaging, not at all engaging.”
  • Do the work for them: Attendees will be more likely to respond when the work is done for them – meaning, don’t ask only open-ended questions. Providing them with a box to check or click instead of requiring them to write a lot will net response better numbers.  For example, a question like, “Please rate the quality of the program” with provided answers like, “excellent, good, fair, or poor” will be a quicker and easier response for an attendee than a question like, “Please tell us your thoughts on the quality of this program.” Adding a line for additional comments after each simple question will still provide attendees with space to add more detail if they wish.
  • If you want to know something specific, ask: Perhaps you want to know about a specific venue or time of year for an event, or you may want to know if attendees would like to have a shorter program on this topic. Ask! Give them a “yes” or “no” option, and you will likely get a response.
  • Anonymity is key: Though there are many attendees who have zero issue with sharing their feelings, some attendees – especially those giving negative feedback – do not want their names to be known to the program planning team or speaker on feedback. Unless required by a jurisdiction to do so, allow attendees the ability to submit their feedback anonymously. The answers obtained will likely be far more honest and a better picture of the attendees’ true opinions.
  • Add a personal touch:
    • For in-person events, paper is better than email. Get in front of attendees and tell them how important the survey is to improve programming. Provide the survey at the beginning of the event so they have as much time as possible to fill it out. Physically hand them the survey instead of placing it at their table in a stack – stacks are easy to ignore, but a person handing a paper to you is not. Make eye contact and thank them for coming, then ask that they fill out the survey to provide feedback. Let them know that you read every piece of feedback and use it for planning future events. Stand up and mention the survey at the beginning of the program, at the end of the program, and at any breaks in between. After the event is over and attendance has been recorded, send an email with a survey link for those who “forgot” to fill it out at the event. You may get some last-minute responses that way.
    • For webcast/online-only events, you are limited to sending email surveys to attendees. Mention the survey as often as possible. Include information about the survey in the introduction to the webcast, or have the speaker remind attendees in their introduction and closing.  Attendees may be more likely to respond if the speaker makes a direct request for feedback. After the event is over and attendance has been recorded, send an email with the survey. Another option is to have the survey pop up right after viewing the program. With this method, you can require answers in order to obtain the MCLE certificate.

With these tips, you should be able to increase responses to your surveys.

Tags:  aclea meeting  cle  first time attendee 

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ACLEA Announces a New Online Learning Platform

Posted By ACLEA, Thursday, October 10, 2019
Updated: Wednesday, October 9, 2019

ACLEA is pleased to introduce our new online learning platform to help enhance your professional development!

Whether you are in a leadership role, a program planner, a legal publications editor or handle marketing or technology support for your CLE organization, there’s online content to help you navigate the CLE world.

The new Resource Library will include conference videos, session handouts and webinars coming soon.

Videos Include:

  1. ACLEA CLE Boot Camp
  2. Building effective relationships at work
  3. Getting the greatest bang for your marketing buck
  4. Growing your social media presence
  5. How and why to use Style Guides
  6. Member Engagement
  7. Practical tips on handling the most sensitive program topics
  8. Repurposing old content for new audiences
  9. Strategies for implementing diversity into your content
  10. Tech tools to enhance a live or online CLE presentation

And the best part — most of the content is available to ACLEA members free of charge.

Start investing in your professional development today!

  1. Go to https://aclea.ce21.com
  2. Sign in as a Member using your ACLEA username and password
  3. Once signed in, select the Membership tab
  4. From there you select Enter Group
  5. Once in the Group expand the Resources and/or Category + on the right sidebar to apply the filters and search for resources that interest you. You can also perform a keyword search by title in the search bar on the top of the screen.

This is a great way for you to catch up on what you missed.

Tags:  LMS  online training  resources 

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Free Illinois MCLE Virtual Provider Conference

Posted By Administration, Wednesday, October 2, 2019
Untitled Document

You're Invited to a Free Illinois MCLE Virtual Provider Conference

Register Now!

 

MCLE Board of the Supreme Court of Illinois ACLEA logo

Monday, October 7, 2019

1:00pm eastern/12:00pm central/11:00am mountain/10:00am pacific

Cost: FREE!

Description:

Whether you’re new to offering CLE for credit in Illinois or just have questions about the changes recently put into effect, join Karen Litscher Johnson and Gina Roers-Liemandt for a discussion on:

  • PCAM: basics and update on the Board’s online application and attendance system;
  • Course applications: requirements and deadlines, review process and tips;
  • Attendance: recent changes, common questions and best practices; and
  • Questions and Answers: your time to hear directly from the Illinois regulator!

Speakers:

Karen Litscher Johnson, Director, MCLE Board of the Supreme Court of Illinois

Gina Roers-Liemandt, JD, Director, MCLE and Professional Development, ABACLE, American Bar Association

Register Now!

Tags:  event  mcle  Virtual Provider Conference  webinar 

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