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Navigating the Post-You-Know-What Landscape Using the Hyflexing Whatchmacallits to do…what was it again?

Posted By ReelTime, 2021 Annual Meeting Sponsor, Tuesday, August 10, 2021
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Imformation overload - photo of content flying at person

Please see my post-conference self-portrait above. I am wondering if anyone else who just attended the 57th Annual Meeting in the Cloud can relate?

As I sit to write this post, much later than I had planned (i.e., it was supposed to be done before the meeting) my brain is absolutely FULL! I consider that a good thing, even though it also feels a bit overwhelming. 

As usual, our Annual Meeting provided an absolute treasure trove of practical guidance, and once again we heard from cutting edge thought leaders in legal education. I learned new words like “hyflex programs” and had my mind totally blown by the 3-dimensional “Delta model” introduced in the last plenary as a guide for designing curricula and programs that meet particular needs, with an eye for involving key stakeholders in choosing target outcomes and pedagogical means to meet them. (At least I think that’s what it was about—it was a tough one to absorb on the last day!)

For those who, like me, may still be trying to organize in your headspace all the great content (and also for those who couldn’t or attend or have not yet watched the online replay videos), here’s a recap in the form of my 3 top takeaways:

  1. The once change-averse legal profession is now careening along on an unprecedented, upside-down, post-pandemic rollercoaster ride of paradigm-busting, increasingly inclusive (we pray!), foundation-shaking, unpredictable change, hopped up on a combustible cocktail of steroids, antivirals, delta-variant mutating AI applications,  and RedBull (Whew!) —and like it or not, ACLEA folks are truly best positioned to help bring order to all this chaos.

Seriously, folks. I cannot put the hyperbole aside, ‘cuz it all applies. 

I’ve been to at least 14 annual or mid-year meetings over the last 10 years, and there’s always talk of “winds of change” that are coming, and how we need to pivot and get out in front of some new trend in content delivery, or else we’ll get crushed, outflanked, or shunned from the cool kids’ table, etc.

In fact, after our very first ACLEA meeting, in Boston in 2011, after hearing about all the predictions of online and virtual programming becoming “the new normal,” etc., Michael and I looked at each other and wondered whether our facilitated, in person, discussion-oriented approach might make us “dinosaurs” before we even really got started. Thankfully, at that same meeting, we met some of the most amazing people: kindred spirits in the pursuit of accessible, engaging, effective adult education, and largely because of that, we kept coming back.

Thus began our 10 year+ odyssey of “riding the waves of change” with you all--while still trying to keep our feet on the solid, time-tested foundation of sound pedagogy and learning design that ACLEA members collectively have carefully developed over decades.
Over time, we confirmed that there was and always would be a market for live, in person programs. (What a relief!) And thanks to so many of you who have become sponsors, well-being programming co-conspirators, and genuine friends, we learned a whole lot about better ways to do just that.

Enter 2020. (Gulp.) Bye-bye live programs for everybody.

By this point we collectively may have exhausted the supply of descriptive words and images to capture what the last 16 months have been like in our world. I doubt even a cosmic mischief-maker like Loki (from Marvel’s Avengers) could design a set of circumstances more effective to obliterate everything we thought we knew about where, how, and on what various devices lawyers would be doing their work.  Or to set fire to any prior prognostications about what these wholesale changes in technology and how we connect & consume content would mean for CLE programming.

Literally, the ground has shifted under our feet, and never before have we been so locked into “trying-to-build-the-plane-while-flying” mode.

And oh yes—let’s not forget that the Universe chose this very same moment in history to prick our collective conscience regarding the lingering effects of the Civil War, Jim Crow laws, and racial tensions in policing and criminal justice, such that there is a (well-founded) clamor for (long overdue) programming to address (very real) disparities in access to justice for folks from marginalized communities. 

This combination of multiple, “once-in-a-lifetime” history-delineating circumstances all just rendered more valuable and helpful every presentation that we heard and every individual story shared in the SIG meetings and networking sessions.  It was inspiring to hear how ACLEA members around the globe have risen to the challenges of the wackiest, most de-stabilizing, unpredictable era in continuing education.

Having during the pandemic attended several virtual conferences focused on professional development and in house counsel networking, I can say with confidence that ACLEA peeps are some of the very most nimble, adaptive, creative, forward-thinking, and practical educational programmers and marketers that we have encountered, let alone gotten to work with.  Period. Our time-tested commitment to continuous improvement of content delivery methods and our embrace of technology have proven invaluable as courts, firms, and non-profits alike scramble to practice virtually. 

Because we were talking about these kinds of things at ACLEA meetings 10 years ago, folks. Virtual programming isn’t new for us—we’re just having to implement it on an exponentially more massive scale than we ever dreamed.  We are the leaders that our organizations have been looking to in order to make the changes that they have needed to make.

Which leads directly to my next takeaway…

  1. We are prime candidates for overwork, overload, and burnout.

About 3 months into the pandemic & lockdown conditions, I heard a very helpful description of what was going on. I can’t recall the source, but the person said essentially, “Let’s be done with describing the current situation as, ‘Oh, I am just working from home now.’”  A more accurate and honest description would be something like this:

“I am trying to get some measure of productive work done,
from my house without most if not all of the tools & resources I’d normally use,
with limited access to the people with whom I would ordinarily collaborate,
in pursuit of a completely different set of goals than I have ever had (and which keeps changing seemingly at random),
while helping my kids get their education from our home,
Sharing limited wi-fi bandwidth and or table space with ___ other people,
All of whom are similarly stressed out and deprived of most of their usual tools for life or school and routines or coping mechanisms for stress,
And all while trying to stay healthy and survive a global pandemic.

And that just covers folks who haven’t lost jobs, or loved ones, or months of time recovering from the disease itself. 

Put simply, all of us are being asked to do more, with less.

And when it comes to programs focused on technological competence and well-being, the demand is higher than ever and the importance of the content has skyrocketed. Our work as CLE professionals is crucial, and compelling, and more than ever, we genuinely care about giving our constituents and stakeholders what they need.

And as you may have heard Michael and I emphasize, each of us, despite being a CLE “rock star,” is also finite. Even in the best of times, we don’t have unlimited energy, creativity, focus, or time. And the competing values and tradeoffs we already had to navigate have only gotten tougher.

So, when we combine the nerve-wracking environment with the frequent disproportionality of resources to desired outcomes and our own dedication to serve our organizations well—we CLE professionals are in serious danger of neglecting our own self-care

I know this not only from the stories I’ve exchanged with so many of you in the course of planning virtual programs, but also from my own experience. Folks, I freakin’ speak to lawyers about self-awareness and self-care FOR A LIVING and my biz partner is the delightfully insightful and supportive Michael Kahn, former lawyer-turned counselor. Nevertheless, this past 16 months have contained some of the absolute worst self-care in my career. Lack of sleep, skipping meals, overworking, getting isolated, and over-binging on TV shows & YouTube videos at night, are just a few signs of my own struggle with anxiety and burnout.

And here’s the real trick of it: if I am the one with the problem, I’m not likely to have much luck correcting the slide, paying down the deficits in sleep and nutrition, or crafting a new set of habits & strategies to keep my head on straight. Put simply, any recovery or progress I may have made has required help from colleagues, counselors, friends, and yes, ACLEA peeps.

Hence my last (and briefest, I promise) takeaway.

  1. We need one another, now more than ever.

This is not a time to be re-inventing wheels, or overly committed to pushing through with our own original solutions,  Indeed, if ever there was a time to leverage the resources that your ACLEA fam can provide, here it is.  

If you have a particular challenge in:

  • Designing your curriculum;
  • Planning a program to help your lawyers recover and maintain a measure of sanity amidst the chaos;
  • Converting a beloved live conference to a virtual webinar series; or
  • Recapturing the audience share that you fear you have lost.

… chances are good that someone else has faced a similar challenge. And the beauty of ACLEA has always been how collaborative and helpful and downright generous everyone has been with one another.

I still remember our first conversations with Sean Carter and Stuart Teicher, again 10 years ago in Boston. To our delight, they engaged with us not as competitors, but collaborators: kind, welcoming, and open handed in sharing resources, ideas and connections. It was such a refreshing change from the “shark-eat-shark” world of litigation I was used to that it drastically altered the trajectory of my career.

So if you haven’t already, lean into your ACLEA colleagues & let them/us help. I won’t say “don’t be a hero”—because I actually want you to be a hero. But the way to do it when the challenges loom large and resources are tight is by providing your org with a spot-on practical solution to one of its many challenges, and won’t drain its resources (including you!) completely dry.

With all that in mind, ReelTime Creative Learning Services would love to help you navigate any of the challenges you are facing. Why not let us take something off your plate, so you can focus your energy on the many other tasks and challenges you face?
For over 13 years, we’ve developed a catalog of engaging, interactive CLE programs that help lawyers experience greater well-being so they can thrive in both their personal and professional lives.

We’ve gotten CLE credit approval for ethics, professionalism, diversity & inclusion/bias training, and mental health/substance abuse awareness in even the most exacting of jurisdictions.

And we’ve not only made the pivot to virtual presentations, but we’ve found ways to combine our movie clips, roundtable discussions with each sponsor’s best volunteer presenters, polling, Q&A, breakout rooms, and to drive measurable, meaningful virtual engagement. 

And as a reward for anyone who has read all the way to the end of this blog post, the first 5 people who click this link can book a free, no obligation, 15 minute brainstorming session over Zoom.

ReelTime Creative Learning Experiences

Tags:  ACLEA Annual Meeting  burnout  hybrid events  pandemic  sponsored  virtual events 

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What It Takes to Keep Your CLE Program Competitive in an Evolving Market

Posted By The BeaconLive Marketing Team, 2021 Annual Meeting Sponsor, Tuesday, July 20, 2021
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Okay, CLE professionals – this one’s for you! With all the educational service platforms and technologies at our fingertips today, it comes to no surprise that corporate eLearning has grown by a whopping 900% over the last 16 years. What’s more, approximately 77% of U.S. companies now offer online training to improve their employees’ professional development. And despite the unique needs of many law firms and other legal organizations, it’s impossible to deny that the world of Continuing Legal Education has quickly followed suit.
 
However, given the wide variety of tools on the market, it’s only logical that CLE programs have become that much more competitive, not only in terms of pricing, but with respect to the value perceived by attorneys making the future investment and purchasing decisions. No one, and that includes B2B buyers paying on behalf of their employed attorneys and paralegals, wants to spend money on Continuing Education that isn’t top-notch.
 
Therefore, we’re looking at the CLE environment evolving into a very practical, buyer-centric field that truly caters to the convenience of the target audience. Characteristic of CLE’s past life were an attorney’s responsibilities to read periodic law digests, attend lectures and seek out more traditional forms of learning to further develop their areas of expertise. Today, we’re seeing a lot less theory and a lot more practical applications of the law, more how-to’s, and more case study insights provided in CLE courses in order to resonate with the people enrolled.

Where Is CLE Headed?

Over the past couple years, there’s been a 10% decrease in live CLE programs. What can this be attributed to? Perhaps it’s the simple fact that lawyers are learning differently. Professionals in this space are absolutely becoming more technologically savvy and budget conscious, just as in any other industry. And as a result, we’re going to see a number of changes taking place:
 
The widespread use of webinars will continue to grow. In-person programs will no longer be the primary form of CLE as we begin to accommodate the younger generation of lawyers. Yes, attorneys will continue to physically attend conferences in order to develop new relationships and nurture previously established ones. But as online collaboration and networking increases, learning will quickly transition to eLearning for most legal professionals looking to advance their breadth of knowledge—and webinars and online seminars are the go-to solution.
 
CLE providers are going to diversify. We can expect there to be less emphasis on one or two strong programs or courses – and providers will feel the pressure to offer a greater variety of material (without sacrificing the quality of that material) to keep up. Top CLE providers will emerge as legal industry “supermarkets” of sorts, and as a result, subscription prices may continue to be driven downward. CLE customers paying a flat fee in exchange for access to a full, comprehensive library will be the new norm.
 
The demand for OnDemand flexibility will grow. It was commonplace in the past that viewers had to watch an OnDemand file all at once in order to receive proper course credits. Due to the typical attorney’s busy schedule, CLE providers may lose end user retention if they fail to offer an intuitive OnDemand library of content. The best providers utilize technology where legal professionals can watch the OnDemand playback in segments – through which the platform can “hold your spot” if the user doesn’t have enough time to soak up the material all at once. Today, “replays” are all the rage, and those providers who meet this need by increasing OnDemand content output will certainly experience a positive impact on sales.
 
The LMS market is going to expand. Whether it be for education, internal training or marketing support, the increased adoption of a powerful LMS tool is driving the legal industry forward. The good news for CLE providers is that the LMS market in the U.S. is predicted to grow at a CAGR of 23% over the period of 2014 to 2019. There are also forecasts cited by Jenzabar that over 60% of jobs will require some form of post-secondary education by 2020. The not-so-good news? Competition among CLE service providers will become more and more fierce.
 
Related:
Top 10 Considerations When Selecting the Right CLE platform
7 Signs You Need To Change Your CLE Delivery Platform
 
With that said, let’s discuss a couple ways you can differentiate your CLE program from the pack.

What Today’s End Users Are Looking for in a CLE Service Provider…

Today many attorneys are looking to CLE service providers to see what’s trending, to see what other lawyers are practicing, and to learn about new topics they haven’t yet considered. Here’s a brief look at what end users are attracted to in a CLE mate:  

HIGH QUALITY SPEAKERS

There are a lot of CLE service providers out there that book any seemingly qualified speaker they can find for a seminar, even if the speaker’s subject matter expertise isn’t directly related to the topic they’re presenting. Great speakers draw live audiences (and online audiences, as well). Find a speaker whom others see as a thought leader, and create a buzz around their knowledge and reputation.

RELATIONSHIP BUILDING

In today’s digital world, everyone with a flourishing career is well connected. Fostering relationships has always been important to people in this field, so it’s also critical that your CLE programs encourage people to build their network, whether online or in person. Several of our clients have found that reoccurring virtual event themes and speakers result in higher success. Attorneys will keep coming back to the same virtual event provider when they find sessions helpful, and they’re actually more likely to be skeptical when a new one-time event is introduced. Keep that in mind during your planning process!

A GREAT USER EXPERIENCE

Your website should, of course, look nice and professional and be easy to navigate. The best way to know whether or not this is the case is to do some practical user testing. A CLE platform’s reliability, however, is absolutely key to facilitating seamless UX. How many times have you experienced a technical problem during a webinar (either as the presenter, moderator, or audience member?) – or even a problem during an online course, an audio conference or a web conference of some kind? We’ve all been there at some point and it’s frustrating to say the least. So it’s important you 1) invest in an experienced partner that can handle the technical details for you, and 2) that you and that partner have a plan for just about anything that could go awry.
 
You want to make sure your technology provider has advanced platform features, including:

  1. Audience Interaction (chatrooms, live polling, quizzes, questionnaires, etc.)
  2. Breakout rooms & breakout sessions
  3. Integrated APIs
  4. White-label capabilities to display sponsor & exhibitor branding
  5. Detailed data & custom reporting
  6. Mobile friendly
  7. CART & Closed Captioning

A LARGE VARIETY OF ONLINE CONTENT

As the needs of students are being kept front and center, CLE is going very digital and providers must cater to distance learning. In order to stay relevant and appealing, a breadth of topics must be thoroughly researched and CLE planners should have an ear to the ground at all times. The legal implications of current events and world affairs make for hot-button course topics, so don’t hesitate to do a little newsjacking now and then to showcase innovation and thought leadership.

Quality and Quantity

Here’s a fun fact: In a study conducted by Acrolinx, 69% of all online content was rated as lacking quality, taking into account an evaluation of grammar, spelling, usage, style & readability, and a few other factors. The study included marketing, corporate, technical and customer support content from 340 global companies with $250 million or more in revenue – so in theory, these were companies that should have had some serious QA and proofreading carried out before publishing.
 
You may or may not have heard of the Content Shock concept – it’s essentially referring to the vast sea of content that’s out there, and that our audience members are constantly having shoved in their faces. And now we see that a lot of it is, to be frank, complete crap.
 
To break through the noise, your content needs to be high quality – innovative, engaging, informative, truly helpful and valuable to your target audience. And you also need to be regularly producing, publishing and promoting new content so that you have a good amount of it available to them, as well.

Yes, in Continuing Legal Education, it’s not just about producing high quality content. It’s about producing a large quantity of that high quality content.
 
Looking at some competitive data, we see a lot of CLE companies getting excited about a particular program they offer. Well we’ve gotten a lot of feedback from our clients that attorneys are attracted to a wide variety of topics, seemingly unlimited options, and marketing to this group is going to be more powerful when you’re able to offer upwards of 300 classes per month. The little secret is to create a synergy between all the content that you have – to make sure everything is integrated and flows together.
 
One of our clients, John Holloway, CEO of myLawCLE sums up the point here: “When traveling around the country and speaking with attorneys and legal professionals who are just hearing about us for the first time, the number one response that I hear is that they’re impressed by the broad variety and sheer amount of topics we cover that are available on our website.”
 
Note that if you keep on publishing new high-quality content, over time you’ll build up an impressive library of material that you can repurpose in numerous ways. As long as that content is evergreen, the value you can reap from it is sustainable for a long period of time.
 
As always, feel free to contact us for help with your Continuing Legal Education program. We’re ready when you are! And for more info on maximizing the results of your CE courses, check out our complimentary resource: The Ultimate Guide to Delivering a Compelling Continuing Education Experience to Today's eLearners.

Tags:  ACLEA Annual Meeting  CLE  digital learning  sponsored 

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ACLEA President’s Column – July 2021

Posted By Alexandra Wong, ACLEA President, Friday, July 9, 2021
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It is truly hard to believe that a year ago, ACLEA had to shift to holding our Annual Meeting in a virtual format for the first time.

As my term comes to a close, I wanted to reflect back on a successful year that was not without many challenges.

We have been fortunate to have been able to host and deliver our 2021 Mid-Year and Annual Meetings in a virtual format successfully with the help of our partnership with CE21. Our Conference Planning Committees for Austin and Minneapolis have worked hard to pivot from initial planning for an in-person conference to a virtual conference, at times on short notice. A lot of work from the teams at Ewald and CE21 helped to make this happen. Please join me in thanking the teams at Ewald and CE21 along with the Austin and Minneapolis Conference Planning Committees for all of their hard work on this. We could not have done this without you.

I am thankful that we have been able to continue to deliver timely and relevant content to our members as we slowly start to return to a new normal.  Hearing from everyone, at our virtual conferences and/or SIG/Committee meetings, we are all faced with the same questions, and it is truly remarkable that we are able to consult with one another for advice and/or best practices for those that have started returning to in-person programming or are in the midst of preparing for a hybrid programming model. ACLEA members are clearly constantly willing to help and share with each other.

The Executive Committee (“EC”) has been instrumental in steering ACLEA through this difficult and challenging time. The EC has made it a priority to kept costs and expenses low, despite some challenges in renegotiating our hotel contracts. We have also been working very closely with our association management company—Ewald—to keep our management fees low by having ACLEA volunteers take on additional responsibilities. A huge thank you to Laurie Krueger and her team at Ewald along with all ACLEA volunteers for their continued involvement and support. 

There are a lot of exciting projects the members of the EC have been working on in recent months and you will be able to see the end results shortly. As a result of feedback we received from Boot Camp attendees and faculty, we have made some changes to the virtual offering of Boot Camp that will be applied with the program at the upcoming Annual Meeting. There will be more opportunities for attendees to meet each other and additional time has been added to the schedule to allow for the popular “Hot Topics” discussions. 

In addition, at the upcoming 2022 Austin Mid-Year Meeting, we will be launching the first ever Flight School Boot Camp for those CLE professionals who are looking to advance their career in CLE/CPD. More details will be released shortly. The topics are extremely valuable, while the speakers are extremely experienced in the CLE/CPD world. Watch for more details to be released shortly.

Finally, ACLEAs 57th Annual 2021 Meeting is coming up in a few weeks time and I look forward to seeing everyone virtually. The full conference schedule can be found here. Please join us as we are Doubling Down on Innovation, Leadership, and Inclusion.

We have learned a lot in this pandemic and been through a lot, together as an association. I am truly grateful to the EC and our Executive Director, Laurie Krueger and her team at Ewald, for all of their hard work, dedication, and support as we worked through a difficult year. They definitely made my job easier. It has been a privilege to lead ACLEA through this challenging time. I am also truly grateful to all of you for your support as ACLEA members. Thank you! 

Be well, stay safe.

Alexandra

Tags:  ACLEA President  Boot Camp  Executive Committee  virtual events 

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Why Some Legal Associations Are Disappointed in Their Online CLE Sales

Posted By Vocalmeet, 2021 Annual Meeting Sponsor, Wednesday, July 7, 2021
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Almost every legal association offers online CLE, but why do some associations see higher sales than others? Though there are many reasons why legal associations may be disappointed in their online CLE sales, two key reasons may include subpar technical support for their members and a lack in marketing for their online learning platform.

The Role Technical Support Plays in Improving Member Engagement & Online CLE Sales

The importance of technical support is often overlooked when legal associations select an online learning platform. The goal of technical support is to help your members get the most out of your platform by promptly providing assistance when they need it. If you provide sub-par technical support on a consistent basis, your members will eventually stop using the platform, leading to a reduction in member engagement and in CLE sales. Conversely, by consistently answering and solving your members' questions and problems, technical support can increase member engagement, leading to higher levels of satisfaction and increased online CLE sales.

Testing Tip: How good is your technical support? Set up an account on your online learning platform and send a message to your support team. What was the response time? Did they answer and solve your inquiry in a timely manner?

If your members have negative interactions with your technical support team, word of their experience can quickly spread through the member base. The default expectation is that your online learning platform should be easy-to-use and that, if assistance is required, it is prompt, professional, and timely.

The Importance of Marketing Your CLE Courses to Your Members

Marketing online CLE courses requires a different strategy than marketing in-person CLE sessions. For example, it’s not enough to simply rebrand all in-person sessions as “virtual” or “on-demand” without any additional information. To address this, you’ll need to create persuasive marketing campaigns to let your members know that they can use your online learning platform to complete CLE courses at their own convenience.

You might be saying, “We already sent out a campaign when we first launched--do we really need to send additional emails?” The answer to this is a resounding “YES!”  

Research has shown that you need to send between 10 to 20 emails about a specific topic in order to get the recipient to take action. With that in mind, we recommend sending your members 1 to 2 emails per month about your online learning platform to gain noticeable traction. You’ll need to create multiple campaigns to entice your members to use your online learning platform. Here are some examples of campaigns you can create to promote your online learning platform:

  1. Speaker of the Month (highlighting a CLE presenter)
  2. Limited-Time Offers
  3. Member Testimonials
  4. New Course Launches

Creating and maintaining these campaigns may sound like (and is!) a lot of work for associations to undertake, especially those with a smaller staff. But, if you think about it, how many emails do you receive from retailers persuading you to purchase their newest products or services? The retail industry may differ from the association world, but marketing communication principles remain the same: messages are more effective when repeated! And so, while campaigns may take additional work, your association will eventually reap the rewards of this labour.

At Vocalmeet, Marketing is a Complimentary Service Offered to All of Our Legal Clients to Help Them Increase Their Online CLE Sales. Learn More about Our Online Learning Platforms Here!

In closing, there are many reasons why CLE sales vary from association to association. However, when all else is equal (i.e. the quality of the content, the relevancy of the topic and an easy-to-use online learning platform), there are two main factors that determine the success of your online CLE courses: technical support and marketing. Create an email marketing campaign, commit to sending out one to two emails per month, and watch your CLE sales and member engagement rise. Then, with more members using your platform to complete their CLE requirements, ensure that your technical support team is at the top of their game. With all of these pieces in place and over time, your association's online CLE program will reach new heights!

Tags:  ACLEA Annual Meeting  CLE  sponsored  virtual events 

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Our SIG (Professional Speakers and Vendors) Veekers

Posted By Your ACLEA Vendors & Speakers SIG, Monday, May 24, 2021
Our SIG (Professional Speakers and Vendors) Veekers
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Many people have a natural fear of vicious dogs with their teeth out, skunks with their tails up, and teenage drivers with their heads down texting while driving ninety miles per hour. The Vendors and Speakers SIG is none of the above.  We don’t bite, we don’t smell, and unlike your teenage children, we are committed to being on time. As a matter of fact, we are some of the friendliest  people around. A group favorite at virtual Vancouver was the virtual reception where we got to “speed date” with other ACLEA members we had never met before. One of the most valuable parts of any ACLEA conference is the opportunity for us to get to know you and for you to get to know us.

Members of our SIG do more than just support ACLEA through sponsorship fees and exhibitor fees, we participate in leadership and committees that help us keep innovating and finding creative ways to meet the many challenges inherent in providing CLE in the jurisdictions from which ACLEA members hail. ACLEA is a place we come to not just share tips, tricks, and pain points with each other, but also where we come to keep our finger on the pulse of CLE world so we can bring our best to the people we serve.

Some of us have been members of ACLEA for decades, and one is a former CLE director of a bar association. Professional speakers have done thousands of presentations and have spent thousands of hours making their presentations informative, engaging, and memorable. We bring enthusiasm to our craft and love to share our knowledge with your attorneys to improve their practice and make it more profitable. Further, many professional speakers are experienced in presenting via webinar. In the current climate, the required emphasis on virtual presentations presents a fantastic opportunity to “test drive” a professional speaker. Presenting virtually removes travel costs from the equation, so speakers from all around the country are now much more accessible to your organization. And many professional speakers are even willing to enter profit sharing agreements, which allows bar associations to mitigate against any fear of losing money taking a chance on paying a professional.

Similarly, vendors provide essential services that help improve the operations of your continuing education. They provide a host of technological time saving and revenue increasing tools, including virtual event management, CLE/CPD tracking, mobile access, professional development and CLE content, and marketing and attendance tracking. Many have developed tech solutions and other resources to remove the administrative and logistical headaches that member organizations encounter in delivering high quality programming and publications to a high quantity of people who are consuming content by an ever-increasing myriad of means and methods.

It’s no secret that this year was a little different than last, and we really missed being able to interact, share, and learn from other ACLEA members in the way we are used to. Finding a “new normal” means getting creative, trying new ways of connecting, communicating, and building relationships. One new way we’re trying, is showcasing the range of talent of our SIG members (so you can get to know us a little better). In this post you’ll find a brief description of how each of us help our friends in CLE programming, marketing, and promotions do their jobs more easily.  So reach out. Start a conversation (we’d love to get to know you a little better!).

Sincerely,
Your ACLEA Vendors & Speakers SIG

Philip Bogdanoff, Interactive Presentations, “Where attorneys get engaged”
Thirty-eight years' experience as an attorney and presenter.  Over 200 presentations for bar associations and law enforcement.  Phil has creative presentations on ethics, appellate practice, police use of deadly force, and the Tiger King trial.  Webinars are available on a revenue share basis.  http://philipbogdanoff.com/index.html

Mary DeSpain, Destination CLEs
Destination CLEs*, provides high-quality legal expertise, camaraderie, and resources in beautiful locations around the globe. Give your members the opportunity to attend a destination CLE and earn revenue for your organization. No cost to you! *Enjoying The Now Travel-Cruise Planners* guides you through the process of providing your own destination programs with options that allow your representative to attend at no cost.

Margaret Spencer Dixon, Spencer Consulting, Time Management for Lawyers

An ACLEA member since 1997, lawyer/consultant Meg Dixon has presented over 400 customized programs on time management, project management, and stress management for law firms, CLE providers, government agencies, and law schools. Most recent webinar: Overcoming Pandemic Procrastination.www.TimeManagementForLawyers.com

Angel Duncan, CLE Specialist,  viGlobal Legal Talent Management Software
95% of the AmLaw 100 are viGlobal clients. Our software provides firms with a full management suite to manage their own customizable “one stop” LMS firmwide as well as track CLE/CPD requirements for US and International attorneys. For over 20 years we have offered modules for firm management such as; Recruiting, Evaluations, Retention, and much more. https://www.viglobal.com/

Lawren Finley, Profiscience
The makers of UniversitySite, the preferred LMS for law firms around the world. Our latest product release is CLESite. CLESite includes everything needed to track CLE Compliance, including: CLE rule summaries, United States compliance rule reminders, managing events and automated reporting. Learn more about our product offerings here: www.profiscience.com

Rick Horowitz, Wordsmith in Chief, Prime Prose LLC (rick@primeprose.com)
“The best online learning experience I’ve ever had.”
“Made the experience feel like we were in a live classroom setting.”
“Rick was fabulous! He was clear, concise, and entertaining. Who knew that this ‘More Effective Writing’ class would be both effective and enjoyable?”

Michael Kahn and Chris Osborn, ReelTime CLE
ReelTime Creating Learning Experiences helps law firms, in house legal departments, and bar associations around the U.S., Canada, and Australia provide engaging live and virtual CLE and professional development programs designed to improve lawyer well-beingreduce malpractice risk, and foster a healthier corporate culture. Many of our programs are based on original films. We love working with PD professionals and CLE planners to offer lawyers and staff programs they’ll love, with content they need most, and that equip them for greater productivity & fulfillment in their practices and lives.  https://reeltimecle.com

Trish Mongeon, ezCPD.ca, Engaging Online CPD for Legal Professionals

Since 2014, ezCPD.ca has provided Canadian legal professionals with a broad range of online programs (live and recorded) to meet your continuing professional development needs. Ethics, practice management, EDI, and all areas of practice.

Sara Robertson – Lime Horse
LimeHorse's mission is to bring CPD into the 21st century leveraging technology and human centered topics to give lawyers the skills they need as law enters the digital age.  We use mindfulness, emotional intelligence, neuroscience, and organizational development tools to tackle important topics like stress, bias, communication, and performance. Our technology driven programs provide flexible learning to fit any schedule and help lawyers meet their professional development needs "on the go."  Learn more at www.limehorse.com

Mark Rosch, President and Carole Levitt, Esq., Vice-President, CLEwebinars.com, a division of Internet For Lawyers, Inc.
We recruit speakers, record and edit their webinars, and create marketing descriptions, graphics, and a customized webinar catalog for you so your members can view live and on-demand webinars by national speakers. There is no cost to join our network. Instead, we share royalties with you.  In addition to providing fully produced webinars by national speakers for you, CLEwebinars.com also manages all aspects of event management. We take payments, send confirmation emails, reminder emails, and CLE certificates, all customized and branded for your organization. mrosch@clewebinars.com clevitt@clewebinars.com

Cynthia Sharp - The Sharper Lawyer
Veteran Attorney Cynthia Sharp works with motivated lawyers seeking to build sustainable law practices. After building and selling her boutique firm which she ran for close to 30 years, she embarked on a professional speaking and consulting career.  For the past 10 years, she has dedicated herself to sharing practice building strategies and processes with solo and small firm attorneys throughout North America. In recognition of her contributions to the profession, the ABA GPSolo Division named her Trainer of the Year. cindy@thesharperlawyer.com

Anna Marie Thatcher,  PERIAKTOS PRODUCTIONS, LLC®
Formed in 1994, the company provides movies that are produced specifically for CLE programs in ethics.  For information on titles and availability of movies (with optional filmed discussions) to create “live” webcasts and CLE Video on Demand, contact Anna Marie Thatcher J.D., 605-787-7099, productions@periaktos.com.

Paul Unger, Partner, Affinity
Paul is a national speaker, author, and thought leader in the legal technology industry.  He is the author of dozens of legal technology manuals and publications, including Tame the Digital Chaos - Time, Task, Email & Distraction Management (2020) and PowerPoint in an Hour for Lawyers (2014). He is a frequent speaker on time management, document management, paperless office, and cybersecurity. punger@affinityconsulting.com.

Tags:  CLE Presenters  CLE Speakers  Member Presenters  Member Speakers  Presenters  Professional Presenters  Professional Speakers  SIG  Speakers  vendors and speakers SIG 

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Use the Right Technology to Work Smarter, Not Harder

Posted By Adam Stein, Micron Systems, 2021 Annual Meeting Sponsor, Friday, May 21, 2021
Micron Systems sponsored blog post

micron sytems logo

CE manager

In today’s remote world, it’s key to create a learning culture at your firm that helps your attorneys to learn smarter not harder. The right technology makes all the difference when it’s time to motivate your lawyers to achieve peak performance and manage their CLE.

Your attorneys need to meet their continuing education requirements, and you need to be able to convey firm learning and development expectations for attorneys, paralegals and staff – ideally, all in a single user-friendly tool.

That’s why we built CE Manager, a powerful LMS that allows firm administrators to easily track compliancy and effortlessly manage in-house programming with streamlined scheduling, branded certificates of attendance, and automated customized invitations, course announcements, reminders and evaluations.

Quickly build out custom learning plans that include mandatory courses and activities, as well as elective coursework. Our course catalogue has a powerful search engine that allows you and your learners to search for courses not only by the standard criteria such as provider, delivery method, and jurisdictional credit, but also by tailored filters including firm practice areas, competencies, and tags. CE Manager seamlessly integrates with third-party content providers such as PLI and West Legal Ed.

Additionally, when it comes to compliance tracking of continuing education requirements, CE Manager has you covered, tracking compliancy for nearly 400 professional licenses and certifications across 20 countries. We can also create customized compliance tracking licenses for your firm’s specific requirements.

In 2021, we released the New CE Manager, which can also be integrated with the New Top Performance so your firm can benefit from their powerful synchronization of learning and performance. Learning activities can be added to customized development plans inside Top Performance and evaluators can make course recommendations for CE Manager content. Together, Top Performance and CE Manager make talent management simpler.

Micron Systems is a plenary session and networking event sponsor for ACLEA’s 57th Annual Meeting, a virtual conference on “Doubling Down on Innovation, Leadership and Inclusion” from July 27-28, 2021. We specialize in cloud-based solutions for law firms covering everything from recruiting, to learning and development to performance management.

Adam Stein | astein@micronsystems.com | (201) 652-2229 ext. 135 | www.micronsystems.com

Tags:  ACLEA Annual Meeting  CLE  cloud-based solutions  continuing legal education  learning management system  sponsored 

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2021/2022 ACLEA Executive Committee Elections  and Procedure for Self-Nomination

Posted By Jill Castleman, ACLEA Secretary, Tuesday, May 18, 2021
2021-22 Elections- Call for Self Nominations

Elections will be conducted for the Executive Committee officer positions of President Elect, Treasurer, and Secretary. There will also be elections for three (3) Director positions.

As an ACLEA member in good standing, you may nominate yourself for a Director position by notifying the Secretary of your intent to run. To be eligible, your membership dues must be current at the time of nomination. Terms are two years and will begin July 28, 2021 following the Annual business meeting which will be held virtually.

Please send your notice of intent to run, a brief biography, and photo for inclusion on the ballot to the ACLEA office no later than midnight CDT, (UTC-5) Saturday, June 12, 2021.

>> Submit Intent to Run

It is the sole responsibility of the member filing a self-nomination to assure its receipt.

Tags:  elections  Executive Committee 

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ACLEA President’s Column – May 2021

Posted By Alexandra Wong, ACLEA President, Friday, May 7, 2021
ACLEA President’s Column – May 2021

As I write this column, registration has just opened for ACLEA’s 57th Annual Meeting. Although we had hoped we would be able to meet in-person in Minneapolis, the stars are not aligned.  Many members have gotten their first dose, if not both, of the COVID-19 vaccine, while others are still waiting for theirs. In addition, we are all concerned about the risks of traveling. The health and well-being of members, speakers, and staff is the Executive Committee’s top priority in deciding to move the Annual Meeting to a virtual format.

ACLEA’s 57th Annual Meeting

The Minneapolis Conference Planning Committee, led by co-chairs Barron Henley and Elissa Meyer, have put together a fabulous lineup of speakers and content. The 57th Annual Meeting will once again be hosted on CE21’s LMS platform. A huge thank you to both the Planning Committee and our Platinum Sponsor CE21, along with the team at Ewald, for all their hard work in pulling this together. 

The Annual Meeting will take place over several days with Boot Camp scheduled for Friday, July 23, and the virtual conference scheduled for Tuesday, July 27, and Wednesday, July 28.

In reviewing the schedule, a few of the plenary sessions feature popular speakers from past ACLEA conferences, including Frank Wu, who will be presenting “The Responsibility of Lawyers to Help Build Bridges During Divided Times.”   I am also looking forward to several relevant breakout sessions, including Zoom Academy, Managing Staff While Working Remotely, The Future of Live Events (as of Mid-2021), and Awareness & Accommodation: Rethinking Accessibility for your entire CLE Audience. The detailed agenda can be accessed here.

Sponsor opportunities are available for the entire conference and more details can be found here. Our Exhibitor/Sponsor Committee will be starting their outreach shortly.

For organizational members, we are pleased to offer the ACLEA member rate for your non-member staff so that they can affordably attend the upcoming virtual conference. To take advantage of this special offer, please contact ACLEA’s Executive Director Laurie Krueger for further information.

We recognize that some of us are faced with financial hardships—more so during this pandemic—and wanted to let you know that scholarship opportunities are available to attend the 57th Annual Meeting. Click here for more information on applying for a scholarship.

ACLEA’s Best Awards

On another note, the deadline for submissions to the ACLEA’s Best Awards is coming up on May 17, 2021. Nadia Myerthall and Molly Scott, Co-Chairs of the Awards Committee, have worked extremely hard in putting together the submission system and the various members of the subcommittees are eagerly awaiting this year’s submission for review. There are several award categories that submissions can be made to, including Programming, Marketing, Publications, Public Interest, and Technology. I encourage everyone to consider any programs/projects you have worked on in the past year for submission. It is a terrific opportunity to be recognized for your hard work and innovation. The awards presentation will be held during the Business Meeting at the 57th Annual Meeting.

SIG/Committee Chair Opportunities

If you are looking to get more involved in ACLEA, there are SIG/Committee chair opportunities available for 2021/2022. If you are interested in those roles, please get in touch with the current chairs for further information. SIG/Committee chair information can be accessed here.

Upcoming Webinars

Looking for professional development opportunities ahead of our next virtual conference? Join Daniel Becker, Angelica Cesario, and Virginia Izaguirre at our upcoming webinar “Dealing With Controversial Topics:  A Program Planner’s Perspective” on Thursday, May 20, 2021. Click here to register.  In July, there will be session with Megan Moore and Amy McFadden on “Lessons in Shared Leadership.” In addition, there will be an MCLE Update session with Gina Roers-Liemandt. More details on both of these webinars will be available shortly.

I hope that everyone continues to keep safe and well, and I look forward to seeing everyone at the Annual Meeting in July.

Alexandra

Tags:  ACLEA Annual Meeting  ACLEA President  Awards  Committees  SIGs  webinar 

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ACLEA President’s Column – March/April 2021

Posted By Alexandra Wong, ACLEA President, Wednesday, March 31, 2021
Updated: Tuesday, March 30, 2021
Untitled Document
Volunteer goup

ACLEA is an organization that is strong on volunteerism. Our members continuously donate their time and expertise to support the organization’s goals and strategies. With the support and contributions from ACLEA volunteers, the Executive Committee (EC) has been able to complete several projects, while others are in progress.

Despite the numerous obstacles ACLEA has encountered during the global pandemic, the EC has managed to accomplish a lot in moving the association forward. I wanted to take the time to share some of our accomplishments with you.

I am pleased to advise that the EC has approved the budget for 2021-2022.  It is a conservative budget that takes into account the current economic conditions. ACLEA is in a sound financial position to get through the pandemic.

ACLEA continues to have a very strong relationship with Ewald Consulting, our association management company, and I am pleased to advise that this partnership has been renewed through April 2024. The EC held discussions with a dedicated task force and volunteers that helped ACLEA to reach this 3-year renewal agreement.  On behalf of all ACLEA members, I would like to take this opportunity to thank the entire Ewald team for their hard work and dedication that ensures all aspects of ACLEA are running smoothly.  We look forward to continuing our partnership.

The EC continues to work hard to reduce expenses for ACLEA and to that end, we have worked closely with Ewald on our management agreement’s scope of work. To reduce expenses, several tasks previously managed by Ewald are now being managed by EC members and ACLEA volunteers.  These changes are being closely monitored by the EC and adjustments will be made if required. The level of service members are used to receiving remains unchanged.

CE21 is our learning management system (LMS) provider. Our continued partnership with CE21 has given us the ability to deliver virtual conferences through our existing LMS. We are happy to continue our work with them and thank them for their continued support of ACLEA. Be sure to check out ACLEA’s LMS where you will find an archive of on-demand past programs.

The EC and a dedicated task force have been reviewing feedback from several Boot Camp sessions over the past few years. While the Boot Camp program has traditionally been held in-person, with the pandemic, the program was converted into a virtual delivery format. Exciting changes are coming to the virtual-format program based on feedback from attendees and faculty. To highlight some of the proposed changes, the virtual program will now have a slightly earlier start time and the popular Hot Topics sessions will return to the program agenda.

The EC is also working on an Executive Leadership Boot Camp program for CLE professionals looking to advance their careers. Watch for more details on this exciting new program that will launch at the 2022 Mid-Year Meeting.

The progress made on EC projects is due in part to ACLEA volunteers who have contributed their time, expertise, and support. On behalf of the EC, I would like to express our deepest appreciation to all ACLEA volunteers who have contributed to our successes with their dedication and commitment — we could not have done it without you.

Our SIG/Committee Chairs are working extremely hard to keep everyone connected through monthly meetings and listserv posts in between conferences.  This is extremely valuable while we are not able to meet in person. A huge thank you goes out to our SIG/Committee Chairs as well.

Whether you are a seasoned or a new ACLEA member, I encourage you to get involved — meet new people, learn new things. For more information, visit the “Getting Involved” page on ACLEA’s website.

This is your organization! I am sure you will find it to be a very rewarding experience as you will get to meet new people and learn more about the organization all at the same time.

Keep safe and be well everyone.

Tags:  ACLEA President  Boot Camp  learning management system  LMS  virtual events  volunteers 

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ACLEA President’s Column – February 2021

Posted By Alexandra Wong, ACLEA President, Friday, February 12, 2021
Untitled Document

It was great to have many familiar and new faces join us at last month’s virtual conference. Despite the ongoing global pandemic, I am grateful that through technology and heavy schedules, we were able to get together to share and learn over three days via our LMS Powered by CE21 and Remo.

A few things struck me as common top-of-mind questions heading into 2021 for all of us. With a lot of uncertainty still, the gradual rollout of the vaccine and appearance of new and strong strains of the coronavirus, a lot of us are faced with several questions. When is the right time to return to in-person programming? Are we looking at a hybrid type of solution going forward? Do you stay on a completely virtual course for at least a year if not longer? What safety precautions are needed for an in-person format? How do you provide a similar if not better user experience for those attending virtually versus in-person?  How many people will attend in-person programs? How do you market in-person programs?

These are just some of many questions on all our minds. We are all at different stages of delivering programs, along with different levels of technical solutions/formats/sophistication, however, it is clear all our stakeholders continue to receive much valued content in order to continue to provide services to their clients.

With the pandemic, our stakeholder’s preferences on attending programs will almost certainly change.  A year later, they are all used to an on-line format, be it live webcast or on-demand recording.

For those of us who host programs at venues such as hotels and or convention centres, the number of attendees the facility was previously able to accommodate pre-COVID has changed due to public health regulations/guidelines and social distancing requirements. Given the lessons learned when the pandemic started a year ago, a lot of us are hesitant to enter into contracts with venues or are putting together contracts with stronger force majeure/impossibility clauses.

There will be a lot of additional considerations in determining the most appropriate solutions, especially with respect to financial costs and number of attendees the venues can accommodate in this new normal. Almost certainly, the added costs of cleaning and sanitation at venues plus the drastic changes to food and beverage operations will be costs that will be passed down to us from the venues. We will all need to determine/project how many people will attend in-person programs again. Not an easy task; some practice areas may return to in-person formats more quickly then others or will prefer to remain in a virtual format.

The best approach may be to survey your attendees or members to gauge what they will be most comfortable with and or when is the earliest they would consider attending a program in-person. In addition, you may consider asking what concerns, if any, do they may have with attending in-person programs. The data will most certainly assist us to make an informed decision, but new developments in the world, may have an impact on the data (e.g. more variant strains of the virus, cases increasing, vaccine shortages, etc.)

Room setup for events will be different with social distancing requirements. The look and feel will be different and may not be conducive to CLE programs. In-person networking in the new normal will be a big challenge no doubt. 

Hybrid solutions will have all of us being more creative in our delivery methods. The challenge will be to ensure the virtual experience is the same, if not better to the in-person experience.

Hoping that over the next few months, things will continue to get better and we will be dealing with less uncertainty. I encourage everyone to continue to keep in touch with each other by sharing best practices and new ideas, or even just to check in to see how everyone is doing.

Take care of yourselves, your families, and each other.

Stay safe and keep well.
A.

Tags:  ACLEA President  in-person programs  pandemic  virtual events 

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