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ACLEA's 53rd Mid-Year Meeting Full Schedule - Descriptions
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53rd Mid-Year Meeting, ACLEA Nashville ACLEA's 53rd Mid-Year Meeting

Loews Vanderbilt Hotel | Nashville, TN | January 28 - 31, 2017

Mid-Year Meeting Schedule

Jump to: Saturday, January 28 | Sunday, January 29 | Monday, January 30 | Tuesday, January 31

Saturday, January 28, 2017

7:30 a.m. – 6:15 p.m.

Registration Open

8:00 a.m. – 3:30 p.m.

New Member Orientation and CLE Boot Camp (ticketed)


8:00 a.m.

Breakfast and ACLEA Executive Committee Introductions

8:15 - 8:30 a.m.

Stuart Teicher, Teicher Professional Growth, LLC

8:30 - 9:15 a.m.

Programming Best Practices
Chris Osborn, ReelTime CLE
Determine how to balance the unique qualities of your CLE programming with the common best practices of others.

9:15 - 9:45 a.m.

Top Ten Things You Need to Know about MCLE
Gina Roers-Liemandt, American Bar Association
Gain an understanding of the MCLE application and attendance process even if you don’t work directly with accrediting agencies.

9:45 - 10:15 a.m.

Top Ten Tips for Working With Contributors
Mindy Thomas Fulks, Tennessee Bar Association
Learn ten helpful tips on how to work with contributors, including best practices, pitfalls to avoid, and how to keep a good relationship with your volunteers.

10:15 - 10:30 a.m.


10:30 - 11:15 a.m.

Negotiation Strategies for CLE Professionals
Marty Latz, Latz Negotiation Institute
Gain insight into proven strategies that will help you develop and refine your negotiation skills to achieve success with your programming and publications goals.

11:15 a.m. - 12:00 p.m.

Technology and CLE
Lucas Boling, The Missouri Bar

Learn how to maximize technology in your daily operations, programming, marketing, and website presence.

12:00 - 1:00 p.m.

Lunch for Boot Camp Participants and First Time Event Attendees

1:00 - 1:30 p.m.

Technology and Publications: So Much Information and So Many Choices!
Tim Slating, Illinois State Bar Association
Discover the latest trends in online publication delivery and some key pointers that you’ll need if you’re joining an existing publications department or starting to publish online.

1:30 - 2:00 p.m.

Back to Basics: Marketing
Peter Berge, Minnesota CLE
The fundamentals of marketing your CLE products and getting creative in showing the value and brand of your organization with a benefits-driven approach to selling CLE.

2:00 - 2:15 p.m.


2:15 - 3:00 p.m.

Roundtable Discussions

  • Publications
    Tim Slating, Illinois State Bar Association
    Discover ways to produce, edit, market, and work with vendors to publish CLE even if you don’t have a publications department.

  • Hot Topics
    Chris Osborn, ReelTime CLE
    Exchange ideas, problems, frustrations and solutions on the latest topics in moderated format.

  • In-House/Professional Development
    Bernadette Lawson, Sedgwick LLP
    Betsy Hults, Jones Day
    Gain an understanding of the challenges unique to in-house CLE, including CLE credit tracking, program development, delivering both live and web-based programs to lawyers outside your home office as well as to clients, and how to best work with external CLE providers.

  • Technology
    Lucas Boling, The Missouri Bar

    Join a question-and-answer discussion addressing challenges and ideas on the latest technology issues.

3:00 - 3:30 p.m.

Getting the Most Out of ACLEA
Una Doyle, Judicial Commission of New South Wales

3:30 p.m.


3:15 – 4:15 p.m.

53rd Annual (Montreal) and 54th Mid-Year (San Antonio) Planning Committee Meetings (by invitation only)

4:30 – 5:30 p.m.

SIG and Committee Chair Leadership Workshop (by invitation only)

5:30 – 6:30 p.m.

Welcome Reception
(open to all attendees)

7:00 p.m.

Past Presidents' Dinner (by invitation only)

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Sunday, January 29, 2017

7:00 a.m. – 5:00 p.m.

Member Services/Registration Desk Open

7:00 – 8:00 a.m.

Healthy Fitness Options

Join your ACLEA friends for some exercise, fun, and networking with one of two fitness options:

  1. Zumba – Jump start your day with Zumba!  Don’t miss out on this easy-to-follow, Latin-inspired, calorie-burning dance fitness party.  No experience needed – just grab your workout shoes and join us.
    Pam Wilson – State Bar of California
  2. Walking – Join us for a leisurely walk around the Vanderbilt Campus Area.
    Alexandra Wong – The Law Society of Upper Canada

8:00 – 9:30 a.m.

Networking Breakfast in Exhibit Marketplace

8:30 – 9:30 a.m.

SIG Meetings

  • Executive Leadership
    Executive Leadership Idea Exchange: Join us for breakfast to share your perspective on what's working well in your organization and what's keeping you up at night. Come away with new insights from your peers. Watch the listserve in July for your opportunity to nominate topics for discussion.
  • Publications
    Publications Meeting Sunday morning topic - Formulaw and TheFormToolPro – the IICLE Experience.
  • State and Provincial Bars
    Join your State & Provincial Bar colleagues for an informal “round-table” update from all jurisdictions represented: The usual topics reported include: State/Province updates, trends, and pricing.


9:30 – 10:00 a.m.

President’s Welcome and Opening Announcements

10:00 – 11:00 a.m.

Plenary: Songwriter Session — Don’t Just Tap Your Foot, Tap Your Creativity
Gary Burr, Musician, Songwriter, Producer
Don Henry, Singer, Songwriter
Jim Phtoglo, Singer Songwriter
Victoria Shaw, Singer, Songwriter

Stuck trying to think of a new way to market programs and events or report about an annual meeting? Learn how to get creative from people who do it for a living. Veteran songwriter and performer Jim Photoglo and a team of accomplished writers including Gary Burr, Victoria Shaw, and Don Henry will show you their creative processes in this hands-on session. They’ll walk you through the writing of a hit song, sing a little, and break up the group into songwriting teams that will each emerge with a potential chart topper. (Please note that workshop participants will hold no rights to creative content produced through this session.)

11:00 – 11:15 a.m.

Networking Break in Exhibit Marketplace

11:15 a.m. – 12:15 p.m.

Plenary (continued): Songwriter Session — Don’t Just Tap Your Foot, Tap Your Creativity
Gary Burr, Musician, Songwriter, Producer
Don Henry, Singer, Songwriter
Jim Phtoglo, Singer Songwriter
Victoria Shaw, Singer, Songwriter

Stuck trying to think of a new way to market programs and events or report about an annual meeting? Learn how to get creative from people who do it for a living. Veteran songwriter and performer Jim Photoglo and a team of accomplished writers including Gary Burr, Victoria Shaw, and Don Henry will show you their creative processes in this hands-on session. They’ll walk you through the writing of a hit song, sing a little, and break up the group into songwriting teams that will each emerge with a potential chart topper. (Please note that workshop participants will hold no rights to creative content produced through this session.)

12:30 – 1:45 p.m.

Functional SIG Lunches (ticketed—attendance open to all functional SIG members)
Executive Leadership, Marketing, Programming, Publications, Technology

2:00 – 3:00 p.m.

Workshops A

  • A1. "You're Gonna Miss Me When I'm Gone" — Where Are They Now?
    Moderator: Gina Roers-Liemandt, American Bar Association
    Lynn Adams Levis, University of San Diego
    Alli Gerkman, Director, Educating Tomorrow's Lawyers; IAALS, the Institute for the Advancement of the American Legal System
    Matt Hohmann, Founder of Filament and Creator of Invisible Girlfriend and Boyfriend
    Jill McCall, EVP, Mechanical Contractors Association of Chicago
    Dawn Ofner, Office Manager, Field Law
    Have you ever wondered what’s the next step for you in your professional career? Are you prepared to take it? What more could you be doing to set yourself up for success? Join some of ACLEA’s most accomplished former members as they Skype in from across the country to fill you in on what they are doing now! What are the skills they learned in CLE that transferred to their new ventures? What skills do they wish the CLE world would have given them? How did they manage their own professional development to get them where they are now?
  • A2. Redefining Technological Competence in a 21st Century Law Practice
    Ari Kaplan, Ari Kaplan Advisors LLC
    Law firm and client expectations associated with technological prowess have reached a tipping point. While most lawyers acknowledge that the profession is evolving, they struggle with marrying technology and talent. Today, however, practitioners must demonstrate efficiency and embrace the value economy to remain competitive in a dynamically transforming environment. This presentation offers creative ideas for achieving reinvention through realignment and a perspective on the trajectory of technology. From accountability and accessibility to competitive advantage and cultivating community, attendees will learn how to incorporate discussions of technology trends into their programming and attract an audience seeking distinction in an ever-changing marketplace.
  • A3. Understanding Body Language in Your Leadership Role
    Scott Rouse, Body Language Expert
    Time to shift our focus from the power of words to the movement of body language. What does your body language say and how can you read others'? Learn about the value of face time in your leadership role. Find out how to project the right expression and demeanor. Special considerations for on-camera video meetings will be provided.
  • A4. Hot CLE Programing–Why Some Sizzle and Others Fizzle!
    Mauri Hawkins, Arizona State Bar
    Betsy Hults, Jones Day
    Does it seem as if your CLE programming is in a rut? Offering the same topics with the same speakers year after year? Get a look at the hottest programming topics that are attracting crowds and burning up the CLE charts. Find out why some new program ideas sizzle while others fizzle. Explore potential sources for new topics and interesting presenters who can help keep your programs on the cutting edge.

3:00 – 3:30 p.m.

Networking Break in Exhibit Marketplace

3:30 – 4:30 p.m.

Workshops B

  • B1. Strategic Hiring for Tomorrow’s CLE Shop
    Jennifer Flynn, Legal Education Society of Alberta
    Linda Russell, Continuing Education of the Bar-California
    Alan Treleaven, Law Society of British Columbia
    What is your strategy for effective hiring? What skills are you looking for? Do you re-evaluate the job description each time and hold the position open to reassess the need, or do you hire for the vacant position? Is your priority to hire for the necessary skills or to hire for general competencies and ability to learn, and rely on training for those skills? Attend this panel session for a thought-provoking exploration of these critical issues.
  • B2. Website and Search Engine Optimization
    Ross Jones, 2theTop Website Design and Promotion
    Every day we make decisions that impact our presence online and how our customers interact with our information. Adding new features and new content to your online pages can be effective or drive customers away. Join Ross Jones, a recognized expert in website and search engine optimization and an early adopter of online marketing, who will review CLE websites and provide feedback on how your decisions impact your business.
  • B3. Core Competency Curriculum Project Working Group Meeting
    All are welcome, previous involvement not required.

    We will be discussing:
    · Curriculums that are mostly complete (6 topics)
    · Curriculums that are more than half complete (4 topics)
    · Curriculums that need majority of work complete (5 topics)
    · Resource categorization and alignment
    · Review for consistency of structure, tone, style
    · Go forward plan
    · Communication plan

  • B4. "My Generation" – Teamwork and Collaboration in a Multi-Generational Workforce
    Deborah D. Tobey, State of Tennessee Department of Safety and Homeland Security, Adjunct Senior Lecturer, Vanderbilt University
    "Those Millennials don’t have a work ethic." "Baby Boomers talk too much and waste too much time." "Gen X-ers are slackers because they don't work overtime."  Are any of these statements familiar to you (perhaps because you have said it yourself)? The behaviors of each of the generations can have a profound effect on teamwork, productivity, and communication, but that is only part of the story. The assumptions and judgments that we make about those behaviors, and our subsequent reactions, are every bit as powerful in shaping how we interact with each other-—and not in a good way! And, the greater the difference between us, the more powerful and disruptive our own reactions! How can we use our knowledge about the generations in the workplace to improve interactions, performance, and productivity? This session will focus on the most common "flashpoints" between the generations, how to prepare for them, and ways to manage them to achieve productive interactions.

6:30 p.m.

Optional Dine-Arounds

8:30 p.m. – Close

Karaoke at Ms. Kelli's
(optional – transportation and refreshments at individual’s expense)

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Monday, January 30, 2017

7:00 a.m. – 5:00 p.m.

Member Services/Registration Desk Open

7:00 – 8:00 a.m.

Healthy Fitness Options

Join your ACLEA friends for some exercise, fun, and networking with one of two fitness options:

  1. Yoga – Take some time for yourself.  Join us as we focus on breathing and practice calming poses with the intention of bringing peace to our own lives and sharing it with others. Namaste.
    Elissa Lindquist, Minnesota CLE
  2. Walking – Join us for a leisurely walk around town.
    Alexandra Wong – The Law Society of Upper Canada

7:45 – 9:00 a.m.

Networking Breakfast in Exhibit Marketplace

8:00 – 9:00 a.m.

Committee Meetings (open to registered attendees)
Drop by one of these committee meetings to learn more about them, including volunteer opportunities.

  • Exhibits and Sponsors
  • MCLE
  • Membership

9:00 – 10:00 a.m.

Plenary: "Always on My Mind"— Old School Rhetoric and New School Cognitive Science
Lucy Jewel, University of Tennessee College of Law

Learn how modern-day legal communication continues to be influenced by classical rhetoric. When deployed effectively, ancient rhetorical concepts produce clear and persuasive messages in professional legal settings.  As old as these concepts are, they are also uniquely aligned with cognitive scientific understandings of how humans best process information.  Ancient rhetoric, however, is not infallible and sometimes conflicts with how the real world works and how people really think.  Even though these age-old precepts are imperfect, they have been retained in our legal culture because they generally produce arguments that the human mind perceives as rational and intelligent. Hear about the ancient rhetoric principles, the modern cognitive science that explains why these principles work so well, and then consider how these principles affect the way we teach attorneysboth in law school and beyond in continuing education. 

10:00 – 10:30 a.m.

Networking Break in Exhibit Marketplace

10:30 – 11:30 a.m.

Workshops C

  • C1. Adaptive Technology — Same Rules, New Tools, and Why It’s Important
    Bill Burgess, Middle Tennessee State University
    While everyone knows that we should be making our digital content “accessible” for the visually and hearing impaired, few know exactly what that entails. Come learn about what accessibility means and how adaptive technology can help make our online offerings and digital content more accessible for our customers.
  • C2. Beyond Jeopardy — All the Games We Play
    Mindy Thomas Fulks, Tennessee Bar Association
    Let’s talk games: mechanics and theory. This session will provide an overview of gamification, game mechanics, educational games, and game theory.
  • C3. Business Model Canvas
    Ed Rappuhn, SCORE
    What is the value proposition vs. product or service? How does a business model tie everything together?  Why create a business model? Do you still need a business plan? This session will answer these questions and introduce you to the Business Model Canvas process. Learn how to you see your CLE business in a new way.
  • C4. "Nobody’s Going to Tell Me What to Do"–Changes in MCLE Guidelines: Staying Current, Finding Information
    Gina Roers-Liemandt, American Bar Association
    Do you often feel like you’re on a scavenger hunt when looking for answers about the MCLE rules? How do you ensure the payoff? In an industry with more than 46 regulating authorities in the United States alone and many more worldwide, finding out what rules and regulations apply to your programs and attorneys is difficult. Add to that the task of staying current when changes occur. How do you find the guidelines and requirements of these regulating bodies? Join Gina Roers-Liemandt, Director of MCLE and Professional Development at the ABA, as she discusses:
    • Sources for information
    • Updating your knowledge
    • Finding non-US continuing education rules
    • Ensuring your program meets the requirements in multiple jurisdictions

11:45 a.m. – 1:00 p.m.

Organizational SIG Lunches (ticketed)
Entrepreneurs, In House/Professional Development, Law Schools, Local & Specialty Bars, Nationals, State & Provincial Bars

1:15 – 2:15 p.m.

Workshops D

  • D1. The Future of Learning is Here! The Evolution of Continuing Professional Education (CPE) for CPAs
    Jessica Luttrull, CPA, National Association of State Boards of Accountancy (NASBA)
    The CPA profession has changed; there is no “one-size-fits-all”  and not everyone needs the same continuing education course. The future workforce is already learning differently and education must also evolve. Hear about the considerations for innovative changes occurring in the regulations for providers of CPE for CPAs from the foundational concepts of neuroscience and how the brain reacts to learning experiences to the inclusion of new instructional delivery methods: nano-learning and blended learning.
  • D2. "I Will Survive" — Mastering Resilience to Unlock Your True Potential
    David Shearon, Thriving Lawyers
    Resilience is a combination of durability, which keeps adversities or stress from slowing us down or deflecting us from our goals, and recovery that enables us to “bounce back” and regain momentum toward our goals if an adversity does affect us. Resilience can be improved by practices and skills that have been tested and can be taught, learned, and mastered. Come learn and practice some key skills and create an action goal that you will be highly likely to follow in the next week!
  • D3. Business School for Lawyers — Entrepreneurship and Innovation
    Peter Berge, Minnesota CLE
    Many companies say they want to be innovative but few really are. Why is innovation so hard? How can you build innovation and entrepreneurship into an existing organization? What are the entrepreneurial steps that can lead to innovation? Join this discussion and learn about how your organization can become more innovative.
  • D4. Marketing to Be Heard in a Noisy World with a Limited Budget
    Charles White, Beacon Live
    There are so many ways to reach your audience and it is harder than ever to be heard. Learn about the marketing tools and techniques available to you and how to most effectively use them. Through case studies, hear about how others have cut through the noise. You will come away with marketing tips to try out in your organization.

2:15 – 2:30 p.m.

Networking Break in Exhibit Marketplace

2:30 – 3:30 p.m.

Workshops E

  • E1. PDF, Word, and Automation — How to Build an Effective Electronic Forms Strategy
    Barron Henley, Affinity Consulting Group
    Dan McMahon, New York State Bar Association
    Tim Slating, Illinois State Bar Association
    Lawyers have an insatiable appetite for legal forms and our options for delivering them are constantly evolving. When should you choose plain Word documents, document assembly, or fillable PDFs?  How can you make the forms easier for lawyers to use—particularly if they are not tech savvy?  Attend this session for a discussion with ACLEA colleagues about their strategies and best practices.
  • E2. Bite Size is the Right Size — The Move Toward Brief, Targeted Learning
    Steve Gluckman, LawFirmElearning
    The shift to modular, targeted learning is on.  Bite-size is the right size for delivering useful online content to today’s learners. Bite-size content is short and focused, and easier to absorb and make time for.  But how do you get these resources in place?  How can we use this approach to offer learning and information at the exact point of need?  Join us as we discuss how to leverage your existing content to create brief, targeted, just-in-time learning.  We’ll look at different approaches and examples and outline what works and what does not.
  • E3. Data Rich, Analysis Poor, Budget Non-existent
    Brian Johnson, DonorBureau
    You have a lot of data on your programs, publications, users, attendees, speakers, members...but now what? How do you best utilize this data when you don’t have a staff or budget to analyze and synthesize? Join Brian Johnson, an analytics professional who has built analytical teams and methods in online retail, digital advertising, risk management, and field sales over the past decade. Brian will help you get started with databases and data mining using easy to pick up, inexpensive tools that will not require any prior experience with programming.
  • E4. Hit the Right Note with Your Leadership Program
    Doug Blaze, Institute for Professional Leadership at the University of Tennessee College of Law
    If you have been asked to plan a program that focuses on leadership, this is the session for you. Doug Blaze with the Institute for Professional Leadership at the University of Tennessee College of Law will discuss leadership training, what works, challenges, and what attendees are looking for in today’s leadership programs.

3:30 – 4:00 p.m.

Networking Break in Exhibit Marketplace

4:00 – 5:00 p.m.

Plenary: Build Meaningful Relationships — The Coffee Lunch Coffee Approach
Alana Muller, Coffee Lunch Coffee

How do you feel about networking?  Though networking may feel awkward or intimidating, now is the time to sharpen your skills. During this session, learn about Coffee Lunch Coffee, an accessible, relevant, immediately actionable approach to professional networking for those interested in advancing their careers or getting involved in their communities. It will help you formulate a strategic mindset around networking while creating a game plan to connect with others.


5:15 – 6:15 p.m.

International SIG Meeting (open to attendees)

5:15 – 6:15 p.m.

Special In-House/Entrepreneurs Happy Hour (by invitation only)

7:00 – 10:00 p.m.

Offsite Networking Event: Honky Tonk Dinner
ACLEA will take over the Tin Roof on Broadway for dinner, dancing, and live music! The Tin Roof on Broadway opened in 2014 in the former Hatch Show Print Building nestled among Nashville’s legendary Honky Tonks. Over the years, their stages have hosted the famous, the should-have-been famous, and everyone in between.

Tickets to this event are included in your registration fee, but we ask that you RSVP. Guest tickets are available for $75.


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Tuesday, January 31, 2017

7:00 a.m. – 4:00 p.m.

Member Services/Registration Desk Open

8:30 – 10:00 a.m.

ACLEA Business Meeting & Breakfast (open to all ACLEA members)

10:00 – 10:15 a.m.

Networking Break in Exhibit Marketplace

10:15 – 11:15 a.m.

Plenary: Getting It Right Before You Get It Wrong — Using Fast and Easy DIY Research to Deliver Programs with Impact
Jim Bryson, 20|20 Research

Are you developing programs and publications that your customers actually want and need? CLE organizations make costly marketing decisions everyday, often without the benefit of marketing research. In this practical how-to session, see how focus groups can provide valuable marketing information you can use to plan, produce, and market CLE programs and publications. Leave with tools you can immediately use to recruit participants, frame questions, and run a focus group on your own.

11:15 – 11:30 a.m.

Networking Break in Exhibit Marketplace

11:30 a.m. – 12:30 p.m.

Networking Lunch (ticketed)

12:45 – 1:45 p.m.

Workshops F

  • F1. 10 Keys to Creating and Growing a Customer Service Culture
    Jessica Lane, Abila (formerly Peach New Media)
    Who responds to customer concerns, complaints, and compliments in your organization?  Will the customer experience vary greatly depending on who answers the telephone, responds to a customer’s email, or replies to a social media post?  Building and sustaining a customer service culture is key to developing customer relationships that will help build and grow your brand. Learn simple steps you can take now to create a sustainable customer service culture in your organization.
  • F2. Why Johnny Can’t Write, and What We Should Be Doing About It
    Lenne’ Espenschied, Author, National Speaker
    A crisis is emerging in the legal profession, particularly in the U.S.; if you’re listening, you’ve undoubtedly heard your constituents express concern about their younger lawyers’ grammar and writing skills – or the chronic lack thereof! Most lawyers attribute the problem to texting, Twitter, and other abbreviated communications, but the cause is far more insidious. Deliberate changes instituted by the National Council of Teachers of English have produced several recent graduating classes of lawyers with profoundly deficient writing skills. In this session, you will learn the real source of the crisis, and more importantly, how to develop programming content that responds to the critical needs of today’s lawyers.
  • F3. PDF for Publishers–The Tools and Techniques You Should Be Using
    Barron Henley, Affinity Consulting Group
    We all use PDFs to deliver our content, but are we using the right PDF authoring tools?  The selection of top-shelf PDF applications has grown and many of them cost much less than the ubiquitous Adobe Acrobat.  Attend this session to learn best practices for publishing PDFs. It will cover available software, searchability, accessibility, and how to protect your content.
  • F4. Making Your Board Work for You — Effective Governance for Senior Managers
    Barry Kolar, Tennessee Bar Association
    Mindy Thomas Fulks, Tennessee Bar Association
    This session will investigate the challenges and opportunities arising from working with your organization’s board of directors or other governing stakeholders. Learn how to effectively manage your board to improve both your organization and your career. Some topics will include:
    • Different governance models and the intersection between CLE and the profession
    • Ways board members and managers contribute to an organization
    • How much detail of day-to-day operations to share
    • Best practices in facilitating board meetings and retreats

1:45 – 2:00 p.m.

Networking Break

2:00 – 2:45 p.m.

Workshops G

  • G1. "I'm So Lonesome I Could Cry" — Best Online Presenting Practices
    Barron Henley, Affinity  Consulting Group
    Lenne’ Espenschied, Entrepreneurial Selection Participants
    In this session specifically designed for experienced CLE speakers, we’ll raise topics designed to spark discussion of best practices for speakers in online presentations.  After the discussion, we’ll ultimately create a resource document for ACLEA members.
  • G2. "To All the [Programs] I’ve Loved Before" — Measuring What Works and Making It Happen Again and Again
    Chris Osborn, ReelTime CLE
    Learn the best ways to determine what works and what doesn’t for your programs, and get best practices for creating, refining, and executing on top-quality CLE. Join Chris Osborn, co-founder of ReelTime CLE as he provides helpful do’s and don’ts and review the newly revised and updated ACLEA Programming Best Practices document.
  • G3. Publication SIG's Best Practices — The Big Reveal
    Diane Morrison, State Bar of Texas
    Linda Russell, Continuing Education of the Bar–California
    Tim Slating, Illinois State Bar Association
    After much work, the Publication SIG’s revised Best Practices document is ready for prime time! Attend this session to get a copy of the document and discuss real-world examples of how to implement the best practices in your publications shop. Areas of biggest changes (electronic publishing, legal forms) will be highlighted. Come share your thoughts on how you implement best practices in your organization.

2:45 – 3:00 p.m.

Networking Break

3:00 – 4:00 p.m.

Plenary: Myers-Briggs Type Indicator — The Power in Knowing Your Personality
Bernadette Lawson, Sedgwick L.L.P

Most of our everyday challenges involve communication. Knowing your personality type is a powerful tool in understanding your communication style and your personal preferences. It's through self-awareness that you can then appreciate the preferences of those with whom you interact. Don't miss this opportunity to empower yourself as you gain a better understanding of why others communicate like they do and learn to build better relationships.

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